Built for the
engineers who
actually fix bugs
We started Optic after one too many bug reports rotted in a Jira backlog. Today the platform turns every failure into a ticket — already assigned, already replayable.
A bug nobody owns never gets fixed.
Engineering teams ship faster than ever. Reporting hasn’t kept up. The bug a customer hit on Tuesday lives in a screenshot, two Slack threads, and a half-remembered repro. By Friday, half the context is gone. The fix slips to next sprint, and then the one after that.
We built Optic so that the bug arrives at the right desk the moment it happens — with the full session, the stack trace, and the steps to reproduce already inside.
Three principles.
- Evidence over opinion. Every ticket lands with a replay. No more “can you walk me through it again.”
- The owner is the engineer. Triage isn’t a stage. It’s already inferred from the failing module.
- Privacy at the boundary. PII is masked at the SDK before anything leaves the user’s browser.
A QA platform that disappears.
The best QA tool is the one you stop noticing. The bug shows up on the board with the right person attached. The replay link works. The repro steps are correct. The fix ships.
Optic is built around that single promise. Everything else — the SDK, the extension, the smart triage, the board — is in service of it.
Drop in the SDK or install the extension
Each bug arrives as a ticket — already assigned, already replayable. You decide which to fix.